Last Updated: September 18, 2026
When you visit Cebu Philippines House or send us an inquiry about a property, you may share some personal information with us. We understand that this information is private, and we want to be clear about how we use and protect it. This Privacy Policy explains what information we collect, what we use it for, and what choices you have when it comes to your personal information.
This Privacy Policy explains, in plain language, what information we may collect, why we collect it, how we use it, and the choices you have regarding your personal information.
Cebu Philippines House is operated in connection with Pacheco Real Estate Services. When we refer to “we,” “our,” or “us” in this Privacy Policy, we mean Cebu Philippines House and the people involved in handling inquiries and providing our real estate services.
Our website is:
1. Information We May Collect
We only ask for information that is reasonably necessary to respond to your inquiry or provide our services.
When you contact us through the website, inquire about a property, register your interest, or communicate with us, we may collect information such as:
- Your name
- Email address
- Phone or mobile number
- Property preferences
- The property or development you are interested in
- Your message or inquiry
- Information you voluntarily provide during a conversation, property consultation, or viewing request
If you contact us through platforms such as Facebook, Instagram, WhatsApp, email, or an online advertisement, we may also receive the information you choose to provide through those platforms.
Please avoid sending sensitive personal information through our website unless it is genuinely necessary for a particular transaction.
2. Information Collected Automatically
Like most websites, some information may be collected automatically when you visit Cebu Philippines House.
This can include:
- Your IP address
- Browser and device type
- Pages you visit
- How long you spend on the website
- How you arrived at the website
- General location information based on your device or IP address
- Interactions with forms, buttons, advertisements, or property pages
We may use cookies and similar technologies to collect some of this information.
This helps us understand how people use our website, improve our property listings and pages, measure advertising performance, and make the site easier to use.
3. Cookies, Analytics, and Advertising
We may use third-party tools and services such as Google Analytics, Google Ads, Meta/Facebook advertising tools, Meta Pixel, and similar technologies.
These services may use cookies, pixels, or other technologies to help us:
- Understand website traffic and visitor behavior
- See which property pages are getting attention
- Measure whether our advertising campaigns are working
- Improve the relevance of our advertisements
- Reach people who may be interested in our properties or services
- Prevent fraud and improve website security
Some of these third-party providers may process information on servers located outside the Philippines.
You can usually manage or disable cookies through your browser settings. Some website features or analytics functions may not work as intended if cookies are disabled.
4. How We Use Your Information
When you send us an inquiry, we primarily use your information to help you with what you asked about.
For example, we may use your information to:
- Respond to your property inquiry
- Send you property details, prices, availability, brochures, floor plans, or payment information
- Arrange property viewings, presentations, or consultations
- Recommend properties that may match what you are looking for
- Follow up on an inquiry you submitted
- Communicate with you by phone, email, SMS, WhatsApp, Messenger, or another method you choose
- Provide assistance during a property transaction
- Improve our website, listings, services, and marketing
- Measure the performance of our advertisements
- Maintain business and transaction records when reasonably necessary
- Comply with legal or regulatory requirements
We do not collect your personal information simply for the sake of collecting it.
5. Marketing and Follow-Ups
If you inquire about one of our properties, we may follow up with you about that property or other properties that are reasonably related to what you are looking for.
From time to time, we may also send relevant property updates, investment opportunities, event invitations, new project information, or similar real estate-related communications.
You can ask us to stop sending marketing messages at any time.
Simply reply to the message, let us know that you would like to opt out, or contact us using the details at the bottom of this Privacy Policy.
We will respect your request, although we may still need to contact you for communications necessary to complete an ongoing transaction or respond to a request you made.
6. When We May Share Your Information
We do not sell your personal information.
However, there may be situations where we need to share limited information with other parties in order to help with your inquiry or transaction.
Depending on the circumstances, these parties may include:
- Property developers
- Property owners or authorized representatives
- Brokers or accredited real estate professionals involved in a transaction
- Website hosting and technology providers
- Email or communications providers
- Analytics and advertising platforms
- Professional advisers or service providers
- Government authorities or regulatory agencies when required by law
We only intend to share information that is reasonably necessary for the particular purpose.
If your inquiry involves a particular developer or property, some of your information may need to be provided to that developer or its authorized representatives so they can assist with availability, reservations, documentation, or the transaction.
7. How We Protect Your Information
We take reasonable steps to protect the personal information entrusted to us.
This includes using appropriate administrative, technical, and organizational measures designed to reduce the risk of unauthorized access, disclosure, alteration, loss, or misuse of information.
That said, no website, internet transmission, email system, or electronic storage method can be guaranteed to be completely secure.
For this reason, we encourage you not to send confidential documents or highly sensitive information through ordinary website forms unless specifically requested and an appropriate method of transmission has been provided.
8. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
For general property inquiries, we may retain your contact and inquiry information while we are actively assisting you and for a reasonable period afterward so that we can respond to follow-ups, maintain business records, and understand previous communications.
Information connected with an actual reservation, sale, transaction, contract, accounting record, or legal matter may need to be kept longer when required by law or for legitimate business and record-keeping purposes.
When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.
9. Your Privacy Rights
Under the Philippine Data Privacy Act of 2012, you have rights relating to your personal information.
Depending on the circumstances, these may include the right to:
- Know whether we process personal information about you
- Request access to personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Object to certain types of processing
- Withdraw consent when processing is based on your consent
- Request deletion, erasure, or blocking of information when legally appropriate
- Request data portability when applicable
- Raise concerns or file a complaint regarding the handling of your personal information
If you would like to exercise any of these rights, contact us using the information below.
We may need to verify your identity before processing certain requests so that we do not accidentally disclose or delete somebody else’s information.
10. Third-Party Websites
Our website may contain links to property developers, social media platforms, map services, video platforms, payment services, or other external websites.
Once you leave CebuPhilippinesHouse.com, the privacy practices of those websites are governed by their own privacy policies.
We encourage you to review their policies if you provide personal information directly to them.
11. Children’s Privacy
Our real estate services are generally intended for adults who are looking to purchase, sell, lease, or inquire about property.
We do not knowingly collect personal information directly from children without appropriate consent from a parent or legal guardian.
If you believe a child has provided personal information to us without proper authorization, please contact us so we can review the situation.
12. Changes to This Privacy Policy
Our website, marketing tools, and services may change from time to time, so this Privacy Policy may also need to be updated.
When we make meaningful changes, we will update the “Last Updated” date shown at the top of this page.
We encourage you to check this page occasionally if you would like to stay informed about how we handle personal information.
13. Contact Us
If you have a question about this Privacy Policy, want to update your information, want us to stop sending marketing communications, or would like to exercise your privacy rights, you can contact us at:
Cebu Philippines House
Pacheco Real Estate Services
Contact: Patti Amor Pacheco
Email: patti@cebuphilippineshouse.com
Phone: 0917-180-3000
Website: https://cebuphilippineshouse.com
You may also contact the National Privacy Commission of the Philippines if you believe your rights under the Data Privacy Act have been violated.
Thank you for trusting Cebu Philippines House with your property inquiry. We appreciate that sharing your contact information requires trust, and we aim to treat your information with the same care we would expect for our own.